Privacy Policy

This Privacy Policy describes in detail how Stunningmove ("we," "us," or "our") collects, uses, stores, shares, and protects your personal information in connection with our gift wrapping services, handmade gift making, ribbon and packaging supplies, and all related offerings provided through the website stunningmove.world and at our physical location at 2100 N Stemmons Fwy, Dallas, TX 75207, United States. We are committed to transparency about our data practices and to handling your information responsibly in the context of our gift wrapping and packaging business.

Scope and Application

This Privacy Policy applies to all visitors and users of the website stunningmove.world, as well as to customers who engage our gift wrapping services, purchase ribbon and packaging products, request quotes, submit inquiries through our contact form, or otherwise interact with us in relation to our offerings. It covers both information collected online (through our website, contact forms, or electronic communications) and offline (when you visit our Dallas location, call us, or provide information in person). The policy does not apply to third-party websites or services that may be linked from our site; those are governed by their own privacy statements.

Information We Collect in Connection With Our Products and Services

When you use our gift wrapping services, order ribbon and packaging materials, request quotes for custom wrapping or event batches, sign up for communications, or contact us about our products, we may collect the following categories of information. The exact data we collect depends on how you interact with us and which of our services you use.

• Contact information: Your full name, email address, and telephone number. We use this to respond to inquiries, confirm orders, schedule drop-off or pickup of items for wrapping, and communicate about your gift wrapping or packaging requests. We may also use it to send order updates, delivery or pickup confirmations, and, with your consent, information about our services or promotions.
• Delivery and address details: Mailing or physical address when relevant to fulfilling gift wrapping orders, shipping ribbon and packaging supplies to you, or arranging local pickup or delivery in the Dallas area. We may also collect delivery instructions or preferred contact times to coordinate handoff of wrapped items or materials.
• Order and transaction information: Details of the services or products you request, including the types of gift wrapping packages (e.g., Essential Wrap, Premium Box Set, Event Batch), quantities, preferred styles, paper and ribbon choices, event dates, and any special instructions. We may also collect payment-related information as needed to process orders, such as billing details or transaction identifiers, in accordance with applicable payment card industry standards.
• Preferences and communications: Your choices regarding paper, ribbon, tissue, and accents for gift wrapping; records of correspondence with us about your orders, quotes, or product questions; and any feedback or reviews you voluntarily provide about our gift wrapping or packaging services.
• Technical and usage information: When you visit our website, we may automatically collect certain information such as your IP address, browser type and version, device type, referring URL, pages viewed, and the date and time of your visit. We use this to operate and improve our website, analyze trends, and ensure security. For more detail on cookies and similar technologies, please see our Cookies Policy.

Legal Basis for Processing

Depending on your jurisdiction, we may process your personal information on one or more of the following bases: (a) performance of a contract, when the processing is necessary to fulfill our gift wrapping or packaging agreement with you; (b) your consent, when you have given clear consent for a specific purpose such as marketing communications; (c) our legitimate interests, such as improving our services, preventing fraud, or communicating with you about your orders, where those interests are not overridden by your rights; and (d) compliance with a legal obligation, when we are required to retain or disclose information by law. Where consent is the basis, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

How We Use Your Information for Our Products and Services

We use the information we collect solely for purposes related to providing, maintaining, and improving our gift wrapping and packaging offerings and to run our business in a lawful and transparent manner. Specifically, we use your information to:

• Process and fulfill orders for gift wrapping services and for ribbon or packaging supplies, including verifying your identity and payment details, preparing wrapped items according to your specifications, and arranging delivery or pickup.
• Communicate with you about your orders, quotes, delivery or pickup arrangements, changes to your order, and any questions you have about our products or services. This includes responding to contact form submissions and following up on inquiries about our Essential Wrap, Premium Box Set, Event Batch, or custom packaging options.
• Recommend styles, materials, and packages based on your event type, preferences, or past orders, and to personalize your experience where we have the legal basis to do so.
• Manage our business operations, including inventory management, quality control, staff training, and customer support related to our gift wrapping and packaging products. We may also use aggregated or anonymized data for internal analytics and to improve our service offerings.
• Comply with applicable laws, regulations, and legal process; respond to lawful requests from public authorities; enforce our Terms of Use and other agreements; and protect the rights, safety, or property of Stunningmove, our customers, and our staff.
• Send you service-related or transactional messages (e.g., order confirmations) and, where you have opted in, marketing or promotional communications about our gift wrapping and packaging services. You may opt out of marketing at any time by contacting us or using the unsubscribe mechanism in our emails.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances and only to the extent necessary:

• Service providers: We may share your information with trusted service providers who assist us in operating our business and delivering our gift wrapping and packaging services. These may include payment processors (to process payments for orders), shipping or logistics providers (to deliver ribbon and packaging products or to coordinate pickup and delivery of wrapped items), email or communication service providers (to send order updates or respond to inquiries), and IT or hosting providers (to maintain our website and systems). We select providers that commit to appropriate data protection measures and we require them to use your information only for the purposes we specify and in accordance with this Privacy Policy and applicable law.
• Legal and safety: We may disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud or security issues, or to enforce our Terms of Use or other agreements.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

We do not share your personal information with third parties for their own marketing or advertising purposes. Any sharing is limited to what is necessary for the purposes described above.

International Transfers

Our business is based in the United States, and your information is processed and stored in the United States. If you are located outside the United States, please be aware that the data protection laws in your country may differ from those in the United States. By using our website or providing us with your information, you consent to the transfer of your information to the United States and to its processing there in accordance with this Privacy Policy. Where required by law, we implement appropriate safeguards (such as standard contractual clauses or other mechanisms approved by relevant authorities) to protect your information in connection with such transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. In practice, this means we keep order and transaction records related to our gift wrapping and packaging services for a period that allows us to complete your orders, handle returns or disputes, respond to inquiries, and comply with legal, tax, or regulatory obligations (e.g., retention of financial records for a number of years as required by law). Contact and communication records may be retained for a similar period to support customer service and business operations. When your information is no longer needed for these purposes, we will securely delete or anonymize it so that it can no longer identify you. You may request deletion of your personal information as described under "Your Rights and Choices" below; we will honor such requests where we are not legally required or permitted to retain the information.

Security

We implement reasonable technical, physical, and organizational measures designed to protect your personal information against unauthorized access, loss, alteration, disclosure, or destruction. These measures include, but are not limited to: secure transmission of data (e.g., use of HTTPS on our website where applicable), access controls so that only authorized personnel can access personal information needed for their role, secure storage of paper and electronic records, and regular review of our security practices. No method of transmission over the Internet or electronic storage is completely secure; therefore, while we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords where applicable, to protect your own devices, and to contact us immediately if you suspect any unauthorized use of your information or any security incident related to our services.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

• Access: Request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format where technically feasible.
• Correction: Request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: Request that we delete your personal information, subject to certain exceptions where we are required or permitted to retain it (e.g., for legal compliance or to establish, exercise, or defend legal claims).
• Objection or restriction: Object to certain processing of your information or request that we restrict processing in certain circumstances (e.g., while we verify the accuracy of your data or if you object to processing based on legitimate interests).
• Data portability: Receive your personal information in a portable format and, where technically feasible, have it transmitted to another controller.
• Withdraw consent: Where we process your information based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
• Opt out of marketing: Unsubscribe from marketing emails using the link in our messages or by contacting us. You will still receive transactional or service-related communications necessary for your orders.
• Lodge a complaint: Lodge a complaint with a supervisory authority in your country or region if you believe our processing of your personal information violates applicable law.

To exercise any of these rights in relation to data we hold for our gift wrapping and packaging products and services, please contact us using the details in the "Contact Us" section below. We will respond to your request within the time frame required by applicable law (e.g., within 30 days where required). We may need to verify your identity before processing your request. This Privacy Policy does not limit any rights you may have under applicable consumer or data protection laws in your jurisdiction.

Children's Privacy

Our website and our gift wrapping and packaging services are not directed to individuals under the age of 16 (or such higher age as may apply in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us and we will take steps to delete such information from our systems.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our gift wrapping and packaging offerings, technology, or legal and regulatory requirements. When we make changes, we will post the updated policy on this page and update the "Effective" date at the bottom. For material changes that affect how we use your personal information, we may also notify you by email or through a prominent notice on our website, where required by law. Your continued use of our services or the website after the posting of changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or our handling of your personal information in connection with our gift wrapping and packaging products and services, you may contact us at any time. You can reach us by mail at 2100 N Stemmons Fwy, Dallas, TX 75207, United States; by phone at +12142981870; or by using the contact form on our website at stunningmove.ddd. For written inquiries you may also reach us at: partnership@stunningmove.world. We will respond to your inquiry as promptly as possible and in accordance with applicable law.

Effective: